Terms & Conditions – CIEL

Terms and Conditions

 

By using the CIEL store, you agree to the following:

 

Nature of Service

 

CIEL acts as an intermediary for organizing tours and travel experiences.

 

Some services are provided by third parties (airlines, hotels, activity providers).

 

Liability

 

CIEL is not responsible for any delays or cancellations beyond its control (such as weather conditions or official decisions).

 

The customer is responsible for ensuring:

 

Passport validity

 

Visa requirements

 

Compliance with the regulations of the destination country

 

Payment

 

The booking is confirmed upon completion of payment.

 

Prices are subject to change until the booking is confirmed.

 

Commitment

 

The customer agrees to comply with all instructions related to the trip.

 

Any violation may result in cancellation of the service without compensation.

 

Modifications

 

CIEL reserves the right to modify programs or policies as required by operational circumstances.